Brand Reviews
1.0
19/12/2023
A complete shamABI Interiors carefully curate their reviews. They do not display any reviews that give less than 5 stars. We have had nothing but problems with them. We bought a kitchen sink from them in January. It arrived in packaging so badly damaged that it wasn’t even worth unwrapping it. But we did, and needless to say, it was cracked all the way through. We sent them pictures of the packaging - it looked like the sink had been flung off a moving truck then driven over by another truck. It took two weeks to get a replacement. During that time the delay in fitting the sink caused an overall delay in completing the kitchen of 4 weeks. Four extra weeks living off a camping table and a camping stove and washing up in a plastic tub. Not a word of apology much less any compensation for our inconvenience. From there the sink leaked. So, time out from work to let their tradies come and fix it. Still the sink kept leaking. By this stage it was November. We were told we’d have to wait until late January for the parts - another two months without a fully functioning sink. Again no apology much less compensation for our inconvenience. Spoke to Jaidyn. Insisted we be allowed to post a 1 star review. He promised to send a link so we could do so. Never arrived. Spoke to Kat, the COO. She also promised to send a link so we could bring some honesty to their reviews. Also never arrived. This firm’s service is appalling and their products are defective. But worst of all, their glowing reviews are a scam. Don’t trust this company
Read more5.0
16/12/2023
I bough tap ware, sink and door hardware and was very happy with all the product. Great quality.
Read more5.0
09/12/2023
They were very polite, happy to facilitate and quick to send the replacement
Read more5.0
08/12/2023
Recently purchased tap ware for our new house. I saw what I liked on ABI website, however due to the quantity I needed I wasn’t going to risk spending a lot of money and be disappointed. I ordered one to begin with and I was extremely impressed, from the packaging to the timely delivery and quality of the product. I then proceeded confidently and put through the remaining order. I love it!
Read more5.0
07/12/2023
I am very impressed with ABI Interiors. I had never heard of them before and they were a bit of a revelation. They have a great product range, all high quality and fair value. Their showroom is great and staff are very helpful.
Read more5.0
04/12/2023
Such an easy transaction, they kept me up to date. Great quality and beautifully packaged. I love this tap. I would highly recommend this seller. Many Thanks.
Read more5.0
30/11/2023
Quick delivery of a well-packaged product, which arrived in good condition
Read more5.0
08/11/2023
Absolutely beautiful products of the highest quality. I bought the brushed copper sink and Elysian pull out tap. Both look sensational in my kitchen. Customer service is superb.
Read more5.0
06/11/2023
I’ve purchased specific tap ware that I found difficult to source elsewhere from ABI Interiors twice now. The products were as advertised, of an excellent quality and packaged very well for delivery, which was fast and no fuss. Couldn’t recommend them more highly.
Read more5.0
04/11/2023
We have been very happy with products and services from Abi interiors. The team have been very helpful and accommodating in alterations to orders and issuing a refund. TH brushed brass sink and tapware are of a high quality and look fabulous.
Read more5.0
02/11/2023
I am so excited to install my bathroom fixtures! The brushed copper is STUNNING and photos just can’t do it justice, I am so grateful I chose these! Easy to purchase, fast delivery, right down to the packaging! Have been recommending to everyone!
Read more5.0
01/11/2023
We recently built a new home and purchased the ABI brushed brass products in both bathroom and ensuite. Super happy with the look and function and received excellent customer service after needing to return a number of items. Would highly recommend.
Read more5.0
22/10/2023
We have made many purchases with ABI and experienced quality service and pricing.
Read more5.0
19/10/2023
Product ordered online, questions answered satisfactorily. Packaging and product arrived in great condition. Would definitely order from ABI again without hesitation.
Read more5.0
18/10/2023
The customer service is superb! I messaged them thru FB and all my enquiries had been dealt with. I only waited a couple of days for the delivery and I thanked them thru the page and again, I received a reply quickly! Keep it up!
Read more5.0
10/10/2023
Fabulous service. Easy to use website, fast and secure delivery. Have told my friends and I will be back.
Read more5.0
06/10/2023
We were extremely happy with the service and products from ABI Interiors; an excellent selection and good value for money. We were very impressed by the quality and range of products. The best in Auckland!
Read more5.0
30/09/2023
I have fitted out my whole house in the Abi satin brass Kensington range and Matt black in my granny flat and I just love my rooms every time I walk into them. The service I received was the best I have ever received. The only thing is if you order your fittings too far ahead I could not get a refund on a hand towel holder that was not required. But other than that they were the best suppliers I have dealt with through my renovation process so far.
Read more5.0
20/09/2023
ABI have been exceptional! Amazing service, beautiful quality. Cannot fault at all.
Read more5.0
13/09/2023
Absolutely love my new bathrooms! All my tape ware, vanities and basins I purchased from ABI at Burleigh the sales assistant was extremely helpful and friendly. My orders were ready on time for me to collect and the quality of the products are amazing!!!
Read more5.0
12/09/2023
My wife and I have purchased a lot of interior and some exterior goods from ABI interiors. Everything is amazing. Couldn’t be happier with the products!
Read more5.0
11/09/2023
I purchased a new bath spout which not.many stores had. It is smaller than most, as this is what the original bathroom was fitted with. Abi is fairly close to home which worked out great! I didn't have to pay postage with the pick up option! I had some questions which were promptly answered via email. Pick up as arranged quickly without any hassle. The product is as described and fits the bathroom perfectly.
Read more5.0
07/09/2023
Absolutely love my new green tap!!!! It's amazing and such good quality . The packaging was 10/10.
Read more5.0
02/09/2023
Really good to deal with. Product was good quality and as advertised. Customer support was fast and helpful!
Read more5.0
30/08/2023
ABI made everything so easy, and delivery was super quick. All the products we received are amazing - we love!!
Read more5.0
30/08/2023
ABI Interiors products and whole purchasing experience reigns high on any consumers list of ‘ suppliers you want to deal with’ ~ and especially for those in the trade wanting to deliver ‘special’ for their clients…. Quality products, easy communication, fair pricing + reliable delivery times are exceptional❗️Well dine ABI Interiors and thank you
Read more5.0
28/08/2023
Arrived swiftly and was a perfect fit for our Reno..finished off the bathroom and matched the shiny chrome of our taps perfectly..very happy
Read more5.0
25/08/2023
Products are exquisite and finished off my bathrooms with a high end feel.
Read more5.0
24/08/2023
What a thought was going to be an all day process to find my bathroom supplies, was done & dusted in less than hour! Great service, friendly staff.. super happy 😄
Read more5.0
21/08/2023
Fantastic customer service, when a part didn’t arrive with the sink, your colleague was very helpful and resolved immediately.
Read more5.0
21/08/2023
The products I ordered arrived exactly as described and very quickly. Excellent service. Thanks
Read more5.0
19/08/2023
Fantastic products that look beautiful, and service has been great. Abi will be our first stop when we reno the bathrooms.
Read more5.0
18/08/2023
Very very happy with my brushed gold sink drainers. Perfect colour and great qt
Read more5.0
15/08/2023
Arrived promptly, very good quality and nicely finished. I would shop here again.
Read more5.0
14/08/2023
Fantastic, couldn't be happier. Seamless online ordering and the basin arrived well packaged and in good time.
Read more5.0
14/08/2023
In one of my orders I missed in the description that the pull handle doesn’t come in a pair and only purchased one. ABI customer service we’re understanding and sent me a second one without charging again for postage. Great outcome and efficient as well!
Read more5.0
14/08/2023
Managing your own renovation can be stressful with lots of quick decision making and back and forth between builder, trades and supplies. ABI not only have the best range of products, but they provided design advice, and were absolutely incredible to work with. I'd like to shout out to Jenni, the Sales Manager who was professional and lovely to work with even with our back and forth changes throughout the process. Thank you ABI and I actually can't wait to work with you all again! Sam
Read more5.0
10/08/2023
Fantastic product range and such great quality, love the tap and bowl that we got.
Read more5.0
02/08/2023
Bought some items for our renovations, we had to exchange some of the bathroom items. The team were really helpful in doing so. The quality of the items seems good, the style is very nice
Read more5.0
31/07/2023
I have recently started purchasing for my clients as well as myself and the quality is just amazing and totally worth it.
Read more5.0
26/05/2023
I wish I could’ve ordered all the fixtures for my new bathroom. What I’ve did get was really great quality and I received the good without delay and with good communication from customer service. Would recommend!
Read more5.0
23/05/2023
Very helpful, knowledge staff. Tap was packaged beautifully and quick delivery. Cant fault at any point
Read more4.0
02/05/2023
This was our first time using ABI Interiors. We purchased items selected by our customer, and were happy with the service we received.
Read more5.0
22/04/2023
Building a house is daunting especially a bespoke home over three COVID lockdowns so I can not express enough gratitude to ABI. I made the decision early on to use ABI hardware through out my whole home. From taps to sinks to door hinges and hooks. Their range is complete and I didn't have to run from plumbing shop to plumbing shop trying to match items. From perfect packaging to robust componentry each and every item impressed. I love going from room to room enjoying the small details of each item I selected. Equally impressive was ABI's sales service, I made a number of swaps and returns and it was easy and never any hassle. I simply love everything about ABI and highly recommend using their products.
Read more5.0
17/04/2023
This is my second purchase through ABI and I am extremely happy with the product plus quick delivery service.
Read more5.0
16/04/2023
So pleased with our shower screen brackets, finished off our bathroom perfectly. Quick, easy to use service, would recommend.
Read more4.0
12/04/2023
Very nice product, but installation difficult and no installation information provided
Read more5.0
30/03/2023
Order was received quickly and in beautiful packaging. The tap is really high quality and looks amazing. Only ring is that the swivel on the handle is quite wide so we had no room and had to position it diagonally.
Read more5.0
28/03/2023
Shipping was quick given the distance and remote are we live in. Packaged well and love the actual product finished extremely well. Would buy from here again when required
Read more5.0
18/03/2023
From visiting the showroom and later ordering online this was a pleasant experience. Prompt communication and delivery, and packaging was fantastic.
Read more5.0
09/03/2023
Beautiful quality, stunning pieces that have elevated our bathroom & kitchen. Well priced, carefully packaged & great shipping service. I would absolutely shop again & recommend. Thank you!
Read more5.0
08/02/2023
Great service & great product am only using ABI moving forward as very impressed
Read more5.0
05/02/2023
Great quality products. Super solid. Handles look amazing, and we get lots of compliments on them. Love your You Tube too (fab for design and interior inspiration)
Read more5.0
03/02/2023
Products seem to be well made (two months in) and beautifully designed. Had an issue with a few products (tarnishing) and the items were replaced quickly and without any fuss. Thank you.
Read more5.0
31/01/2023
I was very impressed with the service I received from ABI, especially after being let down by another supplier. The items came really well packaged, quickly and the quality is amazing. Will definitely use them again for my next home project.
Read more5.0
27/01/2023
Shipping good, there was a return which was dealt with very well, all in all very happy with the product and service
Read more4.0
08/01/2023
Only reason for 4 not 5 star was because I couldn’t order online, something was wrong with the payment link on the website. However, the response and help from customer service was excellent.
Read more5.0
28/12/2022
We’re so happy with our shower room fittings, look so high-end, and the quality feels great. Customer service was great in helping us pick the right spec for what we needed and delivery was quick and easy.
Read more5.0
06/12/2022
Easy website to navigate, even advises how many of each item they have in stock. Made contact with an enquiry, all very helpful and polite. Good delivery. Items well packaged. All items were good quality. Highly recommend.
Read more5.0
30/11/2022
I don’t usually review but I just wanted to mention the excellent customer service from everyone from start to finish. Our situation wasn’t a normal ‘Reno’ after our home flooded in Brisbane floods in Feb. it has been a lengthy process of back and forth. These guys recognised our unusual circumstance and were able to help us out in sticky situations such as when we had miscommunications with trades and we had to change or return items. Thanks for being open minded, understanding and swift in replying - always with a friendly voice on the other end.
Read more5.0
26/11/2022
Really beautiful and fantastic quality bathroom products. The staff we’re really helpful and well informed. One suggestion- It would be really helpful if the different flow regulators were automatically sold with the taps to save on time troubleshooting different water pressure issues. Having said this ABI did everything they could to get the parts to us as quickly as possible. Many thanks! I definitely recommend them.
Read more5.0
25/11/2022
Very easy to navigate the website and place an order. Prompt delivery as well as very well packed. Overall was a great experience
Read more5.0
12/11/2022
Very happy with the pricing and quick delivery. The tap was exactly as advertised.
Read more5.0
10/11/2022
Great range and quality. One of our taps arrived with a scratch and they sent a replacement express post, no questions asked. Fabulous customer service, I won't go anywhere else now.
Read more5.0
06/11/2022
I was happy to receive our 3-way filter mixer very quickly and how well it was packaged. This was the first time to buy from ABI Interiors, but I wouldn't hesitate to return for more stylish and quality products.
Read more5.0
05/11/2022
Was great, love the quality of products, would use again. Fast shipping
Read more5.0
04/11/2022
Helpful, good communication and efficient delivery. Products are beautiful and excellent quality
Read more5.0
01/11/2022
ABI Interiors are fantastic to work with. Their online ordering system is exceptional and their customer service and accounts department are so helpful. Top shelf company!!
Read more5.0
29/10/2022
Beautiful tap. Installed recently in new kitchen but seems great quality.
Read more5.0
27/10/2022
My sink protector came super quick, wrapped well and it is a good product and good value for money. Well made and sturdy, does the job well.
Read more5.0
23/10/2022
The sinks are fantastic, have have no words to say how pleased I am with them, I believe in being practical and have plenty of sinks space instead of these silly little sinks you can't fit anything in, they are such good quality , thanks so much,
Read more5.0
26/09/2022
Loved how easy the whole process was. I needed an item quickly and it was easy to locate on your website, quick to order and exceptionally quick to arrive. No complaints and I would definitely consider ABI for any other items I might need.
Read more5.0
26/09/2022
ABI's stuff just works. Reasonably priced, top quality and their service incase you need to speak to anyone is absolutely first class. Great find. Well done ABI team.
Read more5.0
22/09/2022
I recently purchased a variety of bathroom and door fitting from ABI. My tiler accidentally cut too large a hole for the mixer tap backplate to cover, and when I contacted ABI they went above and beyond to help me source a discontinued larger backplate to cover the hole. The fittings are superb, they look wonderful and work flawlessly. I codnt be happier.
Read more5.0
21/09/2022
Gorgeous handles for my new bathroom vanity, and they arrived very promptly, too. My builder was so impressed, he took photos of them to recommend them to another of his clients! They are very elegant, have a lovely 'touch', and the colour is a perfect match for the other gun metal hardware in my new bathroom. Thanks heaps!!
Read more5.0
19/09/2022
Excellent customer service, beautiful products, great communication and prompt shipping!
Read more5.0
14/09/2022
A fantastic company to deal with. Friendly prompt service by phone and email. Initially I bought a basin tap that was not quite right and they cheerfully and efficiently facilitated a return and refund which I used to buy a replacement tap from them. Shipping was prompt and efficient and my tap is excellent quality at a great price. I wholeheartedly recommend this company.
Read more5.0
14/09/2022
They were fantastic, changed my knobs over for free when I noticed a colour difference, extremely impressed!
Read more5.0
11/09/2022
Great, friendly service and very helpful with queries we had regarding specific products
Read more5.0
11/09/2022
The products are high quality and the showroom is conveniently located. With every order, delivery is on time and if I want to return items it is never a problem.
Read more5.0
09/09/2022
Really happy with the bathroom products I ordered. Great quality and like that I could purchase a brushed brass range that all match - not such an easy feat with other brands!
Read more5.0
05/09/2022
my original order was lost in the mail, took me a while to figure that out and as soon as i did. i emailed the ABI team right away for assistance less than 24hrs later another shipment was sent out to me. with support of a really friendly email.
Read more5.0
01/09/2022
Very prompt delivery, great service, shower head is unreal - it's doubled our water pressure and I love having two modes of getting water, either a nice shower or a hard, direct jet to wash my hair (and good to take as a handheld when I wanna sit in the shower) All round very happy!!
Read more5.0
31/08/2022
Prompt receipt of goods. Well packaged. Great product and value. Recommend!
Read more5.0
29/08/2022
Such a great service, products are awesome, and customer service is on point! Wouldn't hesitate to continue to buy from ABI Interiors
Read more5.0
24/08/2022
ABI have been so easy and helpful to deal with. The website is great to use and contact and delivery fast and friendly. Always coming back to see what else they have.
Read more5.0
24/08/2022
The handles arrived quickly , the whole process from order to delivery went smoothly no problems
Read more5.0
24/08/2022
easy to find on their website and relatively quick turn around time for delivery given we were in a different state to where they were shipped from.
Read more5.0
23/08/2022
items purchased were just as i expected on arrival very please with purchase, service and delivery
Read more3.0
23/08/2022
Handles were on back order, but came in a lot earlier than expected which was great. I would like to note that these handles have a glossy clear coating on them (I purchased the gun metal and nickel version) which wasn't obvious in the description. Because of this the lustre of the metal is quite different to my other gunmetal fittings which was a bit disappointing as I quite like the design of them. I would have really preferred that they were provided without the clear coat.
Read more5.0
19/08/2022
Recommended by a friend, the quality of their products is amazing! Can’t wait to install in our new kitchen
Read more5.0
17/08/2022
I had the pleasure of visiting the new showroom in Auckland in the weekend. Beautifully laid out space and helpful team
Read more5.0
09/08/2022
Very very happy with our new shower fixtures. Great quality. Will buy from again when we renovate our other bathroom.
Read more5.0
02/08/2022
Best company i have dealt with. No quibbles warranty and excellent products. Thank you
Read more4.0
02/08/2022
Very happy with my ABI samples order as it arrived in a timely fashion. However, as a designer it would be great if it was stored in a box or similar. Much easier to show clients during the selections process and store in the library after. Also would think you provide a trade price for designers etc Otherwise very happy
Read more5.0
30/07/2022
Excellent service, quality & Stylish arrived packed securely to ensure quality good delivered.
Read more5.0
25/07/2022
Lovely phone service; quick postage and lovely quality product. Highly recommend Abi Interiors. I was a long time stalker, before making a purchase
Read more5.0
25/07/2022
Towel Rail arrived very quickly - think it was within days. Excellent experience.
Read more4.0
24/07/2022
I am very happy with my basins and the fact that ABI were co-operative in getting them to match. I did state when I ordered them that I wanted them to match closely. It would have saved ABI a lot of expense if they had of matched them in the store house before sending them out instead of getting more sent in order to match them. All that being said ABI were great.
Read more5.0
20/07/2022
I purchased the Hegman Round Pulls in both the 90mm and 60mm sizes. After receiving them there was a difference in colour between the two (which is easy to come by when you are dealing with natural wood grains). ABI Interiors were absolutely brilliant in resolving the issue for me. I am first to admit that I was being picky and they went what felt like above and beyond to assist and I now how perfectly matching pulls on my newly installed cabinetry and I am really happy with the product. I would 100% recommend ABI to anyone.
Read more5.0
19/07/2022
We are so happy with our ABI purchase, overall we spent over $4,000 and every single product is so beautifully made and amazing quality, the customer service is also stellar. 10/10 would recommend!
Read more5.0
18/07/2022
Hi ABI, as an Interior Designer I have purchased several of your products for different projects. I have been very happy with each purchase & will definitely use your products again
Read more4.0
17/07/2022
Couldn’t be happier with help, service and any problems we may have entailed.
Read more4.0
14/07/2022
Overall good quality, bigger than I thought and a big noisey when they click but definitely does the job. Have them throughout my home.
Read more5.0
11/07/2022
Shopped around for tap and shower ware, ABI finishes seem very high quality with a finish that had been hard to match. Hoping they last as long as promised.
Read more5.0
10/07/2022
Definitely recommend ABI interiors. Products are excellent quality, shipping is so fast as well
Read more5.0
09/07/2022
I have specified ABI Interiors products for two projects and have been very happy with the quality of the products. Their sales team are extremely helpful and shipping is fast. Their after-sales service is also outstanding. Looking forward to an increase in their product ranges.
Read more5.0
08/07/2022
We are absolutely obsessed with our bathroom renovation. The taps, the shower head, the hooks etc in love with it all. Can not wait to renovate the kids bathroom next
Read more5.0
05/07/2022
ABI has a great range and my purchase was shipped promptly - I would buy from them again.
Read more5.0
05/07/2022
So much care was put into ensuring my vessels arrived unscathed. From Australia to Canada, the vessels arrived in under 2 weeks. Absolutely amazing company
Read more5.0
04/07/2022
Ordered and shipped within 24 hours and arrived very quickly with express shipping. I was very impressed with the speedy service after experiencing shipping delays with services elsewhere.
Read more5.0
03/07/2022
I’ve ordered twice from ABI now, I’ve been impressed Eleuthera quality and speed of delivery. Would definitely use again.
Read more4.0
03/07/2022
Happy with the products, did full bathroom, kitchen and Laundry in gun metal. Overall very happy and good quality love the styles. Very happy with the shower rail + head combo, was a bit nervous but it’s a great shower head. The fittings feel weighty, we’ll made and the gun metal finish seems to be hard wearing, haven’t managed to scratch it in 9 months/no signs of wear. The flick mixers are nice to use, they feel good quality and above their price point. These aren’t as nice as some of the ultra premium brands in terms of how smooth the mixer is, but more than happy for the price point. Only two minor points to fix - I have ordered 4x through the website and it never gets the correct address ( even when manually typing or relying on google) the address comes through incorrectly. This resulted in a 2 week delay the first time as Australia post tried to deliver to a street less address. I’ve given this feedback with every order and now just call up after each order to correct the address. Huge waste of time but staff are friendly and make the correction quickly. - also bought the Ohelu sink, love the sink but for top mounting it needs better instructions/a silicon ring. The plumber followed the install instructions (I double checked) but it still leaked leak around the edges and water damaged the laundry laminate. This was fixed with some silicon but the instructions are definitely misleading on the install. Happy with the sink and worked great as an under mount in the kitchen with Caesar stone.
Read more5.0
26/06/2022
We absolutely love our new sink waste mixer and handles for our newly renovated kitchen!
Read more5.0
26/06/2022
Recently purchased brushed brass finishes from ABI for my bathroom renovation. So happy with the quality, sturdiness, finish of all products purchased. I would highly recommend ABI interiors in a heartbeat for quality products.
Read more5.0
19/06/2022
Loved my sample pack as it gives you a good idea of the colour range available
Read more4.0
16/06/2022
online order very easy and smooth delivery. exploring options in the show room though is impersonal and no advice available, unlike Plumbline, where we've ordered some alternative items from.
Read more4.0
15/06/2022
Great service. Tapware in Matt black is beautiful. Disappointing Imes brass pulls- especially for the price. Inconsistent colour and finish when purchased days apart!
Read more4.0
14/06/2022
Return was easy - product instructions for install could be a little clearer as the plumber couldn't quite work some things out.
Read more5.0
14/06/2022
The additional awesome service was just a bonus. Great product and pricing with a solid delivery network - this can’t be beaten
Read more5.0
13/06/2022
I did my bathroom in gunmetal grey and it looks amazing. Returns are also super easy and pain free. Will be using for future renos.
Read more4.0
13/06/2022
Beautiful bathroom fittings and vanity. The ordering was a bit fiddly when I wanted to pick half up and have other half sent…. I ended up picking all up in 2 trips as it took a while to deliver.
Read more4.0
13/06/2022
Excellent service (we haven’t installed the taps yet). However, staff at the office and at sales were extremely helpful, polite and efficient. Unfortunately we went through a misunderstanding with our a builder which ended up costing us a return fee when this could have been avoided if the policy return (or the person who interprets it) was a little more reasonable. In our case, we ended up sending the items back and re-order the same items under a different name and account - and pay for the return!
Read more5.0
13/06/2022
Thankyou for the excellent communication, prompt delivery, great service & beautiful products. Highly recommend!
Read more5.0
10/06/2022
We have been using ABI on a few of our recent high-end new builds. We won't look anywhere else for the quality and aesthetic that they are able to bring to our projects! That is why we keep coming back!
Read more5.0
08/06/2022
Over all my experience with ABI has been wonderful. Especially considering I'm in a different State ! I did have a couple of questions I needed answering ( Who knew you needed to purchase the waste basket thingys separately? ) My silly questions were answered promptly & politely . Would definitely recommend them ! A+++++
Read more5.0
02/06/2022
The bathroom basin and fittings we purchased are really beautiful and the ABI Interiors service was outstanding!
Read more5.0
01/06/2022
Recently renovated two bathrooms Great range - quality products - all in stock - overall fantastic shopping experience.
Read more5.0
25/05/2022
Needed a replacement of a faulty tap spindle. Incredibly easy process and received the replacement - beautifully packaged as always - within 3 days. Thank you!
Read more5.0
25/05/2022
Excellent Service - Received my goods super quickly. All bathroom items looks Amazing!
Read more4.0
22/05/2022
Friendly, efficient and knowledgeable, a great service team to work with. A few hiccups with shipping, still waiting on part of an order. Other than that, highly recommend.
Read more5.0
21/05/2022
Beautiful product and packaging. Amazing service and delivery, thank you.
Read more5.0
17/05/2022
Items arrived ahead of scheduled delivery date and met the quality expectations.
Read more5.0
15/05/2022
Beautiful tapware and accessories, delivered promptly. Easy return when a product colour looked different on my screen than reality and wasn't quite right.
Read more5.0
08/05/2022
We found both the unusual and fairly priced cabinet door and drawer knobs on ABI, well packaged and delivered speedily. Lots of compliments received on both styles.
Read more5.0
08/05/2022
We purchased all our bathroom and laundry fittings from ABI and I cannot fault anything. The quality is great, they look just as they do online and delivery was very fast and efficient. Cannot wait to do up our kitchen and use ABI again. Thank you!
Read more5.0
06/05/2022
Recently purchased brushed nickel shower fittings, rails, mixers and they are all beautiful and really nice quality. They arrived in good time and all packaged up nicely. Really happy with the choices.
Read more5.0
04/05/2022
I have not ordered yet as my Reno is in planning stage until I can confirm a start date. All liaison with ABI has been prompt, concise and very helpful
Read more5.0
02/05/2022
ABI stands out from everyone else I have dealt with. The staff are super friendly and helpful. All products arrived very quickly, beautifully packaged and the quality is excellent. Will only be purchasing from ABI
Read more5.0
30/04/2022
Fast turnaround to shipping, high quality stunning products. Shipping is a little pricey though.
Read more5.0
27/04/2022
Prompt and helpful service, I love the tap we bought, I recommend and will buy from ABI again... thank you!
Read more5.0
23/04/2022
I can’t recommend ABI enough. The quality is amazing, and the look just blows everyone away. I’m extremely glad we decided to go the ABI way!
Read more5.0
22/04/2022
Great company to do business with the product quality is very good for the price and the service is friendly and efficient
Read more5.0
19/04/2022
Beautiful product, better than the pics. Fast delivery and no hassles at all. I would recommend to others.
Read more5.0
18/04/2022
We are satisfied with the selections, purchases and shipping. The only thing I would like to mention is the website colour or page could be sharpen a little to make it easier on the eyes. Thank you.
Read more5.0
14/04/2022
I ordered the tap thinking it would take around 5 day to arrive but to my surprise it arrived on the 3 rd day. Which was awesome
Read more5.0
12/04/2022
Extremely well, I am impressed. Went to Parnell to view the item, purchased it online with payment and delivery surely great services. Thanks Sajid Ali
Read more5.0
12/04/2022
Great quality and rapid delivery. Any future work I do, I’ll be using ABI!! It looks so good!
Read more5.0
11/04/2022
We recently bought a new sink, tap and handles from ABI Interiors for our kitchen renovation. Everything is absolutely beautiful and great quality! Would highly recommend!
Read more5.0
06/04/2022
Great Service & communication & very happy with the Hardware & nice quality.
Read more5.0
05/04/2022
Easy to deal with, incredibly helpful. Pickup was easy, they processed a return on a white tap easily when our design changed. Can’t rate them highly enough, everything we’ve bought is good quality.
Read more5.0
28/03/2022
I’ve brought a whole range of items from ABI. They had a styly range at an affordable price. Ordering was easy and the service top class. I highly recommend this company.
Read more5.0
24/03/2022
Everything I ordered was fantastic! I am very pleased with the style and look of the ABI products and have no hesitation in recommending them.
Read more4.0
19/03/2022
Great service fantastic packaging so goods in perfect condition on arrival
Read more5.0
18/03/2022
ABI provided a great service, I was able to order easily, checked in with the team on shipping and received the order within days. I can't wait for our fittings to be installed.
Read more5.0
04/03/2022
Very impressive service and quality products. I’ll look no further for all future fixtures and fittings.
Read more5.0
03/03/2022
I was reluctant to buy online without seeing the products. I was lucky enough to see a tap in a local display kitchen. I then bought all my tapware, vanity and basin. Great service. Amazing quality and very affordable price point for 5 star quality.
Read more5.0
02/03/2022
Love all my purchases, will definitely recommend to family and friends.
Read more5.0
02/03/2022
After watching their inspo videos, we were impressed by the design. The products feel great and of high quality. Great job ABI!
Read more5.0
27/02/2022
Service and shipping was fast and I was kept well informed all the way. Could not have asked for more to be honest.
Read more5.0
26/02/2022
Staff was very helpgul and understanding in returning items after 90days. Received store credit and very happy with that.
Read more5.0
24/02/2022
Building not one but 2 new houses at the same time, I have bought several items from ABI Interiors. Their service is always first class, their products seem to be great and it's all round a very pleasant buying experience.
Read more5.0
16/02/2022
You are putting the horse before the cart. I haven't received the goods yet????????????
Read more5.0
12/02/2022
Our business has made many purchases through ABI and the service and products are always excellent. Have even had to return some products because clients changed their mind, simple refund process . Will be purchasing many more products in the future. Northern Rivers Bathroom Renovations
Read more5.0
04/02/2022
We recently purchased gunmetal products for our bathroom and couldn’t be happier with the result! We also had an issue with the shower which was rectified quickly and efficiently by the amazing customer service team- they’d sent out a replacement the same day of my email. Would definitely recommend, can’t wait to complete the project!
Read more4.0
31/01/2022
excellent customer services team and prompt delivery, wouldn't purchase handles again the quality seems a little poor.
Read more5.0
27/01/2022
I had some issues with a couple of taps and your service team were great in how they responded and dealt with the situation, being both very professional and friendly.
Read more5.0
23/01/2022
Great service and product range and being able to pick up from the warehouse was a bonus
Read more5.0
22/01/2022
Like every time we make a purchase from ABI, easy online shopping and quick delivery.
Read more5.0
20/01/2022
I recently ordered a 3way brushed brass kitchen tap for our new kitchen from ABI interiors online. The ordering experience was excellent, the delivery was quick and the product was packed in spongy foam to protect it. The product certainly lived up to its image online. I also contacted company prior to purchasing with an enquiry and my question was answered promptly. Would certainly recommend ABI interiors for products.
Read more4.0
11/01/2022
Very frustrating that I was unable to pick the product up in person. Send wrong item initially.
Read more5.0
11/01/2022
Everything has been a smooth process, eve the returns process was smooth and efficient.
Read more5.0
07/01/2022
Absolutely love our ABI interiors sink, tapware and waste baskets. They have transformed our kitchen.
Read more4.0
04/01/2022
Very good online and over the phone service but since I could not buy a spare parts for the item I was a little disappointed.
Read more5.0
04/01/2022
Very efficient delivery service and great products. We haven't installed them yet as we are only about to start building, but very happy with service and producst.
Read more5.0
01/01/2022
I missed an item in my initial order and placed an additional order which arrived in no time. Thanks 😊
Read more
1.0
19/12/2023
A complete shamABI Interiors carefully curate their reviews. They do not display any reviews that give less than 5 stars. We have had nothing but problems with them. We bought a kitchen sink from them in January. It arrived in packaging so badly damaged that it wasn’t even worth unwrapping it. But we did, and needless to say, it was cracked all the way through. We sent them pictures of the packaging - it looked like the sink had been flung off a moving truck then driven over by another truck. It took two weeks to get a replacement. During that time the delay in fitting the sink caused an overall delay in completing the kitchen of 4 weeks. Four extra weeks living off a camping table and a camping stove and washing up in a plastic tub. Not a word of apology much less any compensation for our inconvenience. From there the sink leaked. So, time out from work to let their tradies come and fix it. Still the sink kept leaking. By this stage it was November. We were told we’d have to wait until late January for the parts - another two months without a fully functioning sink. Again no apology much less compensation for our inconvenience. Spoke to Jaidyn. Insisted we be allowed to post a 1 star review. He promised to send a link so we could do so. Never arrived. Spoke to Kat, the COO. She also promised to send a link so we could bring some honesty to their reviews. Also never arrived. This firm’s service is appalling and their products are defective. But worst of all, their glowing reviews are a scam. Don’t trust this company
ADS, Verified Buyer
We appreciate you taking the time to share your experience with ABI Interiors, and we regret to hear that your journey with us has been anything but satisfactory. We aim to be transparent in our processes and attentive to our customers' needs, and we would like to provide clarity on each issue you've raised. January 2023: Upon notification of the damaged sink, our team was sincerely apologetic and organised for a replacement sink within 4 hours of receiving an email. The sink was delivered within 3 business days of being dispatched. In addition, the team provided return postage labels for the damaged sink to be collected and disposed of. No further communication was received to indicate there were any further concerns. May 2023: In response to the issue with the sink waste, we proactively sent replacement parts and a trusted service partner to attend, despite not receiving the required warranty information. Our records indicate that no further complaints were made. November 2023: When the leak was reported, we communicated that the replacement part was on backorder until January and would be dispatched as soon as possible once back in stock. The parts were delivered earlier than anticipated, in December. Our understanding was that this solution was acceptable, as there was no further communication from your end. December 2023: Our efforts to schedule a trusted trade to install the replacement part were met with significant challenges. Unfortunately, the aggressive tone in communications made it difficult for us to secure a trade partner willing to undertake the work. Review Process: Contrary to the concerns raised, we ensure a fair review process. The link for posting your 1-star review was shared within hours of your request, as promised, and your review was published 20 hours after submission. We value all customer feedback, regardless of the rating, as it helps us improve. We take pride in our customer service and product quality. While we acknowledge that your experience was not ideal, we believe our team responded diligently and appropriately at each juncture. Our records and actions reflect a strong commitment to customer satisfaction, even in challenging situations. We remain open to discussing this further with you and are committed to understanding and addressing any further concerns you may have. Our goal is always to ensure customer satisfaction, and we are dedicated to upholding this standard.
ABI Interiors Team